Dear Valued Customers,

Thank you for always choosing OSMOSIS WEB STORE.

Due to the approach of Typhoon No. 6 and its impact on transportation,
there are significant delays in parcel deliveries nationwide.

In some areas, product shipments have been temporarily suspended due to the suspension of collection and delivery services by delivery companies.
Orders to these affected areas will be shipped sequentially as soon as we confirm the resumption of operations by the delivery companies.

Additionally, even for areas not subject to shipment suspension, deliveries may take longer than usual
due to road conditions and traffic restrictions.
*Please note that even if you have specified a delivery date and time, we may not be able to meet your requested time.

For detailed delivery status, please check the latest information from Sagawa Express.

For items that have already been shipped, please check the tracking number provided in the shipping completion email and use Sagawa Express's parcel tracking service, or contact Sagawa Express directly.

We apologize for any inconvenience this may cause and appreciate your understanding.