For both credit card payments and cash on delivery orders, we will inform you of the delivery date by email once the shipping process is complete.
*Delivery will be the next day or the day after shipping. This varies depending on the delivery region.
*Please contact us if you do not receive an email from us after placing your order, to ensure that our communication does not fail due to email settings or input errors.
*Pre-order items will be shipped within 2 months.

Please inspect the product immediately upon arrival.
The following items will be exchanged free of charge immediately.
Please contact us within 5 business days of product arrival and return the item.

1. If the delivered product differs from the product ordered.
2. Damaged or soiled products.

We will accept returns and exchanges only if the conditions for returns and exchanges specified by our company are met.
*When requesting a return or exchange, you must contact us in advance under any circumstances, and the procedure will be carried out after confirming our instructions.
*Please note that we will not accept any returns or exchanges for products that are not covered by our company's regulations or without prior contact.

The following payment methods are available.
For details, please refer to the page on shipping and payment methods.

Cash on Delivery

Please pay the product price upon delivery of the product.
A cash-on-delivery fee will be charged.

Credit Card

VISA, MASTER, DC, and JCB cards are accepted.
After your order, we will ship the product as soon as it is in stock.

NP Postpay

Details of this payment method
This is a safe and easy payment method that allows you to pay at "convenience stores", "post offices", "banks", or "PayPay" after confirming the arrival of the product. The invoice will be mailed separately from the product, so please pay within 14 days of issuance. If payment cannot be confirmed after the payment deadline, a fee may be added.

Note
Postpay fee: ¥275
For postpay orders, Net Protections, Inc.'s postpay service will be applied, and the payment claim will be transferred to them.
Please agree to the NP Postpay Terms of Use and their Privacy Policy, and then select the postpay service.

NP Postpay Terms of Use: https://np-atobarai.jp/terms/atobarai-buyer.html
The usage limit is 55,000 yen (tax included) for the cumulative balance. Please click the link below for details.
https://np-atobarai.jp/about/
If the user is a minor, please obtain the consent of a legal representative before using the service.

SoftBank Collective Payment

You can pay by adding it to your SoftBank mobile phone bill.

au Easy Payment

You can pay by adding it to your au mobile phone bill.

PayPay

You can pay using the PayPay app.

au PAY (Online Payment)

You can pay using au PAY.

Mercari (Merpay Net Payment)

You can pay using Merpay.

1. Consumption tax (10%)
2. Shipping fee (For details, please refer to the page on shipping and payment methods.)
3. If cash on delivery is selected as the payment method, a cash on delivery fee will be charged.