Store Information
- Store name
- [OSMOSIS Official Women's Fashion Online Store]
- Seller name
- Jin Company, Inc.
- Sales Manager Name
- Hitoshi Fujiwara
- location
- 〒190-0023
4-1-1 Shibasakicho, Tachikawa City, Tokyo - telephone number
- 042-522-0207
- Fax number
- 042-522-0209
- email address
- info@osmosis.co.jp
- Homepage URL
- https://www.osmosis.co.jp
Product delivery time
In both cases of credit card payment and cash on delivery orders, we will notify you of the delivery date by email once the shipping procedure is complete.
*Delivery will be the next day or the day after after shipping. This varies depending on the delivery area.
*Please be sure to contact us if you do not receive an email from us when placing an order, as we may not be able to contact you due to email settings or input errors.
*Pre-ordered items will be shipped within two months.
Handling of defective products
Please be sure to check the product upon arrival.
The following products will be replaced free of charge as soon as possible.
Please return the product to us within 7 days of receiving it.
- If the product you ordered is different from the product you received
- Damaged or soiled items
Returns Policy
We will only accept returns and exchanges if the conditions for returns and exchanges set out in our company regulations are met.
*If you wish to return or exchange an item, please be sure to contact us in advance and follow the instructions here before proceeding.
*Please note that we will not accept any returns or exchanges for products that do not comply with our company regulations or without prior notice.
Payment method and payment period
We accept the following payment methods:
For more information, please see our Shipping and Payment Methods page.
- Cash on delivery
- Please pay for the product when it is delivered.
Cash on delivery fees apply. - Credit card
- VISA, MASTER, DC and JCB cards are accepted.
We will ship your order immediately after you place it. - NP deferred payment
-
○Details of this payment method After confirming the arrival of the product, you can pay by "Convenience store", "Post office", "Bank", "LINE" This is a safe and easy payment method that allows you to pay later using "Payment Method" (Payment Method). The invoice will be sent separately from the product, so please pay within 14 days of issuance.
○Please note: Post-payment fee: ¥275 For orders with deferred payment, the NP deferred payment service provided by Net Protections, Inc. will be applied, and personal information will be provided within the scope of the service, and payment receivables will be transferred. The maximum usage limit is a cumulative balance of 54,000 yen (tax included).
Please click on the banner for details.
If you are a minor, please obtain consent from your legal guardian to use the service. - Rakuten Pay
-
You can make smooth payments using your usual Rakuten ID and password. Earn and use Rakuten Points! Use Rakuten Pay, which is "easy," "secure," and "profitable." *Rakuten Points can only be earned when paying with Rakuten Card, Rakuten Points, or Rakuten Cash.
Required fees other than the product price
- Consumption tax (10%)
- Shipping costs (For details, please see the Shipping and Payment Methods page.)
- If you choose cash on delivery as your payment method, a cash on delivery fee will be charged.
- If you select bank transfer as your payment method, you will be responsible for the bank transfer fee at the time of transfer.
